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Periodical

The Seven Steps to Designing an e-Loyalty Strategy.

Subjects: *WEBSITES; *CONSUMERSE-Loyalty (Book)

Source: Brandweek. 11/20/2000, Vol. 41 Issue 45, p30. 5p. 1 Color Photograph.

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Review

e-Loyalty (Book Review).

Authors : Silkunas, Steven

Subjects: E-Loyalty (Book)

Source: Library Journal. 11/1/2000, Vol. 125 Issue 18, p94. 1/6p.

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Review

Adult Books: NONFICTION.

Authors : Rouse, David

Subjects: *INTERNET marketingENG@GED Customer, The (Book); E-Loyalty (Book)

Source: Booklist. 11/01/2000, Vol. 97 Issue 5, p502. 2p.

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